Problem with updating

If tapping on the app didn't solve the problem, you can check to see if there is anything in line ahead of the app.

A frequent problem that causes apps to stop updating is when a song, book, movie or similar piece of content gets stuck downloading.

Here's a few things you can do if you're having problems updating Turbo Tax on a wireless connection: If downloading updates appears to freeze or stop at 0% or 100%, do not end the downloading process, even if the Task Manager displays "Not Responding." Wait up to 15 minutes before doing anything (several hours on a dial-up connection).

If the Updater closes prematurely while you're checking for updates (usually with an error message or number), run your computer's disk cleanup tool to delete unnecessary files and empty the Recycle bin.

This might also be a good time to look over our Windows Updates & Patch Tuesday FAQ page if you haven't already.‚ÄčNote: Any of Microsoft's operating systems could experience problems after Windows updates are installed, including Windows 10, Windows 8, Windows 7, Windows Vista, Windows XP, and Windows Server versions.

Important: Please read the sections below before moving on to the troubleshooting steps!

This is actually fairly common and there are a number of reasons why an app might get stuck in the downloading phase.Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement.Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Other company and product names may be trademarks of their respective owners.To get your computer running again, you need to understand how this troubleshooting is organized, as well as make sure that your problem really was most likely caused by a Windows update.I wouldn't normally explain to use a troubleshooting guide, but since you have the great fortune of a theory about the cause of your problem, the help I provide below is structured a bit differently than other tutorials I've created where you work through some other problem with a completely unknown cause. Even if you're 100% certain that an update from Microsoft caused the problem you're having, do me a favor and read it anyway.

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